At SureSafety, we dedicate our efforts to providing all students with the necessary tools, resources, and guidance. You’ll find essential documents outlining course information, enrolment details, safety policies, and the support available to help you throughout your training journey.
Please refer to the information leaflet below to ensure you receive accurate information regarding our courses and policies. This resource is designed for prospective students, enabling them to make well-informed educational decisions with us.
Download our Student Information guide to learn about enrolment, course requirements, safety policies, and support services at SureSafety.
The Code of Pastoral Care has been formulated to ensure you receive optimal support. If you seek further details or encounter any challenges, we encourage you to contact SureSafety. Alternatively, if necessary, you can also contact NZQA.
Our goal is to deliver exceptional service to our clients and students. Suppose you are dissatisfied with the service you have received, or have experienced exceptional service or training. In that case, we encourage you to share your feedback on how we can enhance your experience. If you wish to submit a complaint, kindly fill out our enquiry form provided on the website or contact us at +64211760919
Wellbeing means we have the tools, support and environments we need to be who we are and to build and sustain lives worth living. Your wellbeing is our priority. For support, please talk to any of our staff or use the information and links below.
Download our Student-Related Policies to understand your rights, responsibilities, wellbeing support, health and safety measures, and how we handle enrolment, records, and complaints at SureSafety.
Helplines:
- Need to talk? Free call or text 1737 any time for support from a trained counsellor.
- Lifeline 0800 543 354 or 09 522 2999 or free text 4357 (HELP).
- Suicide Prevention Helpline 0508 828 865 (0508 TAUTOK0).
- Youthline 0800 376 633 or free text 234.
- Samaritans 0800 726 666.
Support Agencies for Wellbeing in Aotearoa:
- Mental Health Foundation. Information for those going through a difficult time and those interested in mental health and wellbeing. www.mentalhealth.org.nz.
- Victim Support 24/7. Support services for people affected by crime, trauma, and suicide. Call 0800 842 846.
- Lifeline Aotearoa. They provide free helpline & text services 24/7, all confidential support from health professionals and trained volunteers. Call 0800 543 354 – www.lifeline.org.nz.